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Outliant

Customer Platform & Integration Services

Multi-layer caching cut third-party API traffic while improving resilience

Architecture and delivery of customer-facing applications and integration services spanning booking, checkout, payments, customer profiles, claims, CMS, analytics and lead management — on AWS serverless with TypeScript.

Role
Solution Architect
Period
Oct 2025 – Present

Categories

  • Solution Architecture
  • Serverless
  • Integrations

Technologies

  • AWS Lambda
  • API Gateway
  • DynamoDB
  • CloudFront
  • Amplify
  • React
  • Next.js
  • TypeScript
  • Node.js
  • Webflow
  • Mindbody
  • RepairQ
  • Creatio

Context

Outliant builds customer-facing products for clients whose operations run on specialised third-party platforms — booking (Mindbody), repair and claims management (RepairQ), CRM and lead management (Creatio), marketing sites (Webflow). As Solution Architect I own how those platforms come together into coherent web applications and integration services.

What I do

  • Design and deliver customer-facing applications and integration services across booking, checkout, payments, customer profiles, claims, CMS, analytics and lead-management workflows.
  • Build and guide the implementation of AWS-based serverless services and APIs with TypeScript, Node.js, Lambda, API Gateway and DynamoDB, fronted by CloudFront and Amplify.
  • Define API contracts, data flows, error-handling behaviour, caching strategies, deployment requirements and observability expectations together with frontend and backend engineers.
  • Review code, troubleshoot production issues, document root causes and coordinate remediation across product, design, QA, delivery and engineering teams.

Outcome

Designed multi-layer caching and asynchronous refresh patterns that materially reduced third-party API traffic while improving application performance and resilience — the integrations stay responsive even when upstream platforms are slow or rate-limited.